OL2000: Flagged Messages May Not Retain the Flag Information

MORE INFORMATION

E-mail messages sent from Outlook can be marked with a flag indicating to the receiver that special attention is requested. These flags cause a special icon to be displayed next to the message in the Inbox, a special message banner across the top of the message when opened, and can also set a reminder alarm.

These message flag attributes may be lost when the message is sent via an Internet Service Provider (ISP).

To Set a Message Flag

1. Compose an e-mail message.
2. On the Actions menu, click "Flag for Follow Up."
3. Click to select one of the standard message banners from the Flag to drop-down list or type a custom flag.
4. In the Reminder box, click to select a reminder date. To change the default time displayed, select it and type over it.
5. Click OK.

A banner line will be displayed across the top of the message. This banner line plus the flag icon should be displayed when the addressee receives the message.