Windows NT 4.0 SP4 Setup Does Not Update Winprint.dll
Article ID: 197565
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT 4.0 Service Pack 4
- Microsoft Windows NT 4.0 Service Pack 4
This article was previously published under Q197565
SYMPTOMS
After you apply Windows NT 4.0 Service Pack 4, you notice that
Winprint.dll, located in the System32\Spool\Prtprocs\W32<platform> folder,
is not updated although the file is included in Service Pack 4.
CAUSE
Update.exe looks for Winprint.dll in the wrong folder.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
After retrieving the updated Update.inf file, replace the current
Update.inf file in the Update subdirectory of your Service Pack
distribution share. You then need to rerun the Service Pack Update.exe so
the new file is installed.
STATUS
Microsoft has confirmed that this is a problem in Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.
Keywords: kbbug kbfix kbqfe kbhotfixserver KB197565