Article ID: 197546
Article Last Modified on 10/8/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q197546
SYMPTOMS
In the Journal options, one or more of your contacts may not be displayed
in the For These Contacts list. As a result, you cannot set your contact to
have items automatically recorded in the Journal.
CAUSE
The contacts are not in the Contacts folder in your primary mail delivery
store.
RESOLUTION
You can make contacts available in your Journal options by adding them to
the Contacts folder in your primary delivery store. For example, if you
set your mail delivery to your Personal Folders Inbox, use the Contacts
folder under your Personal Folders. If you set your mail delivery to your
Mailbox Folder Inbox, use the Contacts Folder under your Mailbox Folder.
REFERENCES
For more information about automatic journaling, click Microsoft Outlook
Help on the Help menu, type "automatic journal" in the Office Assistant or
the Answer Wizard, and then click Search to view the topics returned.
Additional query words: ol2k
Keywords: kbprb KB197546