KB197493 - Incorrect Confirmations for Faxes Sent by Small Business Server

Article ID: 197493

Article Last Modified on 9/23/2005

Microsoft BackOffice Small Business Server 4.0
Microsoft BackOffice Small Business Server 4.0a

This article was previously published under Q197493

SYMPTOMS

When you send a fax from a Small Business Server Windows 95 client computer with e-mail notification enabled, the confirmations always display zero pages sent, regardless of how many pages were sent successfully.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/ -or-
152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Small Business Server versions 4.0 and 4.0a. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: 4.00 4.00a smallbiz

Keywords: kbbug kbfix kbqfe kbhotfixserver KB197493