New Field button is unavailable in Show Field dialog boxes in Outlook

MORE INFORMATION

To access the Show Fields option, on the View menu, point to Current View, point to Customize Current View, and then click Fields.

Note In Outlook 2003, on the View menu, point to Arrange By, point to Current View, click Customize Current View, and then click Fields.

The New Field button is not available for one of the following reasons:

- The current folder is a file system folder. For example, if the folder banner shows that the active folder is My Documents, then the New Field button will be unavailable.

- You do not have sufficient permissions to the selected MAPI folder. If the current folder is a MAPI folder, such as a public folder, you must have sufficient permissions to that folder to allow the creation of fields. Have the folder owner ensure create permission is available to you for the active folder. The folder owner, or another user with sufficient permissions, can access the permission settings for the folder by right-clicking the folder in the Outlook Bar or Folder List, and then clicking Properties on the shortcut menu.

To validate that the New Field button is working properly, follow these steps:

1. Select the Inbox or another MAPI folder to which you know you have sufficient permissions.
2. Right-click a column header and click Field Chooser on the shortcut menu.
3. Confirm that the New Field button is available by clicking the button.