KB197345 - OL2000: (IMO) Using Outlook with CompuServe E-mail

Article ID: 197345

Article Last Modified on 10/8/2003

Microsoft Outlook 2000 Standard Edition

This article was previously published under Q197345

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SUMMARY

The Messaging Application Programming Interface (MAPI) e-mail program provided by CompuServe is not supported by Microsoft Outlook. To use Outlook as your e-mail client with the CompuServe online service, you must have an account that uses their enhanced POP3 e-mail service and install the Internet Mail version of Outlook.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

197095 : OL2000: (IMO) Configuring CompuServe with Internet E-mail

You can find more information about CompuServe's enhanced POP3 e-mail service on their Web site. For information about how to contact CompuServe, query in the Knowledge Base for one of the following articles:

65416 : Hardware and Software Third-Party Vendor Contact List, A-K

60781 : Hardware and Software Third-Party Vendor Contact List, L-P

60782 : Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbinfo kb3rdparty KB197345