Knowledge Base

OL2000: (CW) Error in Pimab32.dll When Using Word as E-Mail Editor

Article ID: 197325

Article Last Modified on 10/9/2003

Microsoft Outlook 2000 Standard Edition

This article was previously published under Q197325

NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

When using Microsoft Word as your e-mail editor in Microsoft Outlook, you may receive the following error message:

WinWord caused an invalid page fault in PIMAB32.dll

CAUSE

You are using the Compaq Address Book service.

RESOLUTION

Remove the Compaq Address Book service from the profile. To do this, follow these steps:

On the Tools menu, click Services.
On the Services tab, click Compaq Address Book, and click Remove.
Click OK.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Keywords: kberrmsg kbinterop kbprb kb3rdparty KB197325