Knowledge Base

Internet Explorer Cannot Open a Frame in a New Window

PSS ID Number: 197309

Article Last Modified on 5/12/2003

The information in this article applies to:

Microsoft Internet Explorer 4.01 for Windows 95 SP 1
Microsoft Internet Explorer 4.0 for Windows 95
the operating system: Microsoft Windows 98

This article was previously published under Q197309

SYMPTOMS

When you right-click a Web page you are viewing in Internet Explorer and then click "Open Frame in a new Window", you may receive the following error message:

Internet Explorer cannot open the Internet Site file://c:\Windows\Web\frm2new.htm

The system cannot find the file specified.

CAUSE

This issue can occur if the Frm2new.htm file is missing or damaged. The Frm2new.htm file is installed to the Windows\Web folder by the Internet Explorer PowerToys program.

RESOLUTION

To resolve this issue, reinstall the Internet Explorer PowerToys program. To do so, navigate to the following Microsoft Web site, and follow the instructions on the screen:

http://www.microsoft.com/ie/ie40/powertoys/

MORE INFORMATION

For additional information about Internet Explorer PowerToys, see the following article in the Microsoft Knowledge Base:

177725 Description of the Internet Explorer 4.0 PowerToys

Additional query words: 4.00

Keywords: kbenv kberrmsg kbprb KB197309
Technology: kbIE400Win95 kbIE401Win95 kbIE95Search kbIEsearch kbOSWin98 kbOSWinSearch