Knowledge Base

OL2000: Subject Line Prefix Stripped from Reply Message

Article ID: 197172

Article Last Modified on 10/8/2003


APPLIES TO


This article was previously published under Q197172

SYMPTOMS

When replying to a message, Outlook may strip prefixes followed by a colon (:), out of the Subject line.

RESOLUTION

To prevent Outlook from stripping the prefix from the Subject line, edit the message. Remove the colon after the prefix and then click Reply.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Outlook may strip prefixes consisting of three or fewer characters followed by a colon (such as RE:, FWD:, NET:, X:, and such) from a reply if you receive the message through the Internet Mail Only (IMO) installation of Outlook. This may also happen if you receive the message through the Internet E-mail service of a Corporate/Workgroup (CW) installation of Outlook.

Regardless of the Outlook installation mode, any Outlook-generated prefix followed by a colon may be stripped from a reply, such as the following:

Accept:

Reject:

Out of Office AutoReply:


Additional query words: OL2K

Keywords: kbbug kbpending KB197172