Knowledge Base

PRJ98: Work Not Updated as Expected When Accepting TeamStatus

Article ID: 197101

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q197101

SYMPTOMS

In Microsoft Project 98, when you update a project from a TeamStatus message, you may see either of the following symptoms:

  • The work information in the TeamStatus message may differ from the work information in the project.

  • The work information in the resources TeamInbox task list may differ from the work information in the project.

CAUSE

This behavior occurs when the following conditions are true:

  • You are using the Web-based workgroup features to communicate assignments with your resources.

  • A resource with assigned tasks has reported work on at least one of the tasks.

  • The resource deletes a value of work in the TeamInbox that has already been reported.

  • The resource sends the updated information (TeamStatus) to the project manager, who updates the project with that information.
NOTE: An empty (blank) cell is assumed to be 'no change' not zero hours.

WORKAROUND

To correct this problem, in Microsoft Project, edit and correct any incorrect values of work after updating the project from the TeamStatus message.

To avoid this behavior, when the resource wants to delete a work value in the TeamInbox, they should type a zero to delete work instead of deleting an existing value.

Keywords: kbbug kbnofix KB197101