Encarta Encyclopedia 99: Video Clips Are Not Played Smoothly
Article ID: 197041
Article Last Modified on 7/2/2007
APPLIES TO
- Microsoft Encarta Encyclopedia 99 Standard Edition
- Microsoft Encarta Reference Suite 99
- Microsoft Encarta Encyclopedia 99 Concise Edition
- Microsoft Encarta Encyclopedia 99 Deluxe Edition
This article was previously published under Q197041
SYMPTOMS
When you play a video clip in Microsoft Encarta Encyclopedia 99, video
playback may be choppy or start and stop at random intervals.
CAUSE
This behavior can occur if either of the following conditions are true:
- The clock speed of the microprocessor installed in your computer is
333 MHz or faster and you are using an Intel Indeo video codec earlier
than version 5.06.
- You installed DirectX 6.0 and are using the Intel Indeo video codec
version 5.06.
RESOLUTION
To resolve this issue, download and install the latest Intel Indeo video
codec from the following Intel Web site:
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Keywords: kb3rdparty kbdisplay kbprb KB197041