Support Options for TC1000 and IRIQ Universal Remote Controls

MORE INFORMATION

The following universal remote control devices were developed in cooperation with Microsoft, but they are sold and supported by their distributors. Please contact the individual distributor for answers to your questions about the following devices:

Harman Kardon Take Control (TC1000)

• For technical support for the Harman Kardon Take Control (TC1000) remote control device inside the United States, call (800) 422-8027 and follow the voice prompts for Customer Service.
  
  Outside the United States, contact your local distributor.
• For additional technical support information, please visit the following Harman Kardon Web site:

  http://www.harmankardon.com

JBL Take Control (TC1000)

• For technical support for the JBL Take Control (TC1000) remote control device inside the United States, call (800) 336-4JBL.
  
  Outside the United States, contact your local distributor.
• For additional technical support information, please visit the following JBL Web site:

  http://www.jbl.com

  NOTE: For support information specific to Take Control, you can also visit the following Harman Kardon Web site:

  http://www.harmankardon.com

Madrigal IRIQ

• For technical support for the Madrigal IRIQ remote control device inside the United States, please contact your vendor.
  
  To contact Madrigal directly, call (860) 346-0896, Monday through Friday, 9:00 A.M. to 5:00 P.M. Eastern time. At any other time, call (860) 346-0896, extension 385.
• For additional technical support information, please visit the following Madrigal Web site:

  http://www.madrigal.com

You can also speak with a Microsoft Support Professional at a cost of $35 per incident charged to your credit card. For more information, contact Microsoft Pay Per Incident support at (800) 936-5700.

NOTE: This support is available on a callback basis only.