Knowledge Base

Works 95/98: New File Already Contains Information

Article ID: 196696

Article Last Modified on 11/15/2004


APPLIES TO


This article was previously published under Q196696

SYMPTOMS

When you create a new document using any Works module, the file may already contain information.

CAUSE

This behavior can occur if the Works module you are using has a default template set for that document type.

RESOLUTION

To resolve this issue, clear the default template setting. To do this, follow these steps:

  1. Create a new document using the Works module that exhibits this symptom.
  2. On the File menu, click Save As.
  3. Click Template, and then click Defaults.
  4. Under Default Templates, click Clear.
  5. Click Cancel to close the Save As Template dialog box.

Additional query words: 4.00 4.00a 4.50 4.50a w_works same opens loads loaded

Keywords: kbui kbprb kbfaq KB196696