Knowledge Base

XADM: Failed to Traverse Mailboxes Using MBCLEAN on Exchange

Article ID: 196690

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q196690

SYMPTOMS

When you attempt to run the Mailbox Cleanup Agent on an Exchange 5.5 Server computer the user may receive the following message in the Windows NT Application log:

   Event ID 722
   MSExchangeMCA
   Description:
   Failed to traverse mailbox's in container ORG~Site~Recipients - Mailbox:
   Mailboxname.

CAUSE

This problem can occur when the cleanup agent finds a mailbox that is no longer accessible. For example, the mailbox was deleted but still exists in the directory.

This has been shown to occur most of the time when a user runs Loadsim on the Exchange Server computer and the Mailbox Cleanup Agent is run against one of the containers it creates.

STATUS

Microsoft has confirmed this to be a problem in the Mailbox Cleanup Agent of the Microsoft Exchange Resource Kit. This has been addressed in version 5.0.1.91.0 of the Mailbox Cleanup Agent.

Additional query words: mbclean BORKIII BORK MCA

Keywords: kbbug KB196690