OL98: Can't Insert Address with Netscape Communicator Install
Article ID: 196687
Article Last Modified on 8/3/1999
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q196687
SYMPTOMS
When you have Netscape Communicator installed and you attempt to use your
Microsoft Outlook 98 Contact list in Microsoft Word, one of the following
problems may occur:
CAUSE
The "Use Netscape Messenger from MAPI-based applications" option is
selected in Netscape Communicator.
RESOLUTION
Use the following steps to ensure that Netscape Messenger is not set as the
default mail application:
- Quit Microsoft Word and all other Windows-based applications.
- Start Netscape Communicator (Netscape Navigator).
- On the Edit menu, click Preferences.
- Under Category, select Mail & Newsgroups.
- Click to clear the "Use Netscape Messenger from MAPI-based applications"
option, and then click OK.
Additional query words: 98
Keywords: kbprb KB196687