Knowledge Base

OL2000: Contacts Phone Number Appears Improperly Formatted

Article ID: 196680

Article Last Modified on 9/29/2003


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This article was previously published under Q196680

SYMPTOMS

When you create seven-digit phone number entries in a Microsoft Outlook Contact forms, you notice that the area code is not automatically added on some entries.

CAUSE

You have inadvertently entered a seven-digit phone number that begins with the number 1.

RESOLUTION

Check the seven-digit phone number and re-enter it without the 1.

MORE INFORMATION

By agreement among telephony providers, the number 1 is reserved to signify long distance or other special access. This convention is observed internationally.

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