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Err Msg: Unable to Print. The Printer Cannot Be Found or Is...

Article ID: 196639

Article Last Modified on 11/26/2003

Microsoft Windows CE 2.0 for the Handheld PC
Microsoft Windows CE 2.1 for the Handheld PC
Microsoft Windows CE 2.11 for the Handheld PC
Microsoft Windows CE 2.12 for the Handheld PC
Microsoft Windows CE 3.0 for the Handheld PC
Microsoft Windows CE 3.01 for the Handheld PC
Microsoft Windows CE 3.0 for the Handheld PC Professional Edition

This article was previously published under Q196639

SYMPTOMS

When you connect your Handheld PC (H/PC) to the serial port of a computer on which Microsoft Windows CE Services is running and try to print to a printer on an Infrared Data Association (IrDA) port, you may receive the following error message:

Unable to print.
The printer cannot be found or is unavailable.

CAUSE

This behavior occurs because infrared ports cannot be used when your H/PC is connected to your desktop computer using a serial connection.

RESOLUTION

To work around this behavior, disconnect your H/PC from the desktop computer before you attempt to print to printer connected to an IrDA port.

Additional query words: wireless irda2 ir Infrared Data Association IrDA

Keywords: kberrmsg kbprint kbprb KB196639