Knowledge Base

XADM: RPC Server Unavailable Error During Setup On Cluster

Article ID: 196636

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q196636

SYMPTOMS

The following errors may be seen when you install Microsoft Exchange Server 5.5 on a Windows NT Cluster Server:
While attempting to stop the Exchange ATMTA service, the
following error was encountered:

The RPC server is unavailable.

Microsoft Windows NT
ID no: 0xc00206ba

and

"Processing file '\Server\Setup\i386\msmcon.uns', at or near
line 12

The RPC server is unavailable.

Microsoft Windows NT
ID no: 0xc00206ba"

CAUSE

The Windows NT cluster resource group created for Exchange Server is not online.

WORKAROUND

Bring the cluster resource group for Exchange Server online, then run setup for Microsoft Exchange Server 5.5.

MORE INFORMATION

Before Exchange Server 5.5 can be installed on a Windows NT Cluster Server computer, the administrator must first create a resource group for Exchange Server that contains a disk resource or resources, an IP address resource, and a network name resource. The administrator must then bring this group online by performing the following steps:
  1. Open the Cluster Administrator program.
  2. Highlight the resource group that was created for Exchange Server.
  3. On the File menu, click Bring Online.
For further information regarding clustering Microsoft Exchange Servers, please refer to the Cluster.doc file on the Exchange Server 5.5 CD-ROM.

Additional query words: mscs server cluster

Keywords: kbprb KB196636


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