Article ID: 196613
Article Last Modified on 9/9/1999
APPLIES TO
- Microsoft Commercial Internet System 2.0
This article was previously published under Q196613
SYMPTOMS
When you log on to a POP3 client to send or receive messages, you may be
repeatedly asked for your user name and password. If you click Cancel in
the log on dialog box, you will receive the following information in the
error log:
There was a problem logging onto your mail server. Your Password was
rejected. Account: '<mailbox name> mail', Server: ',<MCIS Server Name>',
Protocol:POP3, Server Response: '-ERR Permission denied for '<mailbox
name>',,Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92.
NOTE: <mailbox name > denotes the user's mailbox name on the MCIS Server
<MCIS Server Name> denotes the name of the MCIS Server.
CAUSE
If the member's container is broken down into subcontainers, and the
mailbox your attempting to log on to is located in a subcontainer, you
need to qualify the user by specifying the subcontainer. This is similar
to specifying <domain>\<username> in Windows NT. This is the basic
functionality of the membership directory.
RESOLUTION
In the POP3 client, type the name of the subcontainer followed by a
backslash and the user's mailbox name.
For Example: You would need to log on by typing the following:
When the membership directory is setup like:
o=COMPANY
ou=members
ou=texas
cn=dan
cn=joeuse
...
ou=Austin
cn=someuser
...
ou=someothersite
cn=yetanotheruser
...
Keywords: kbprb kbpending KB196613