How to Obtain Tech Support Information from Cisco Routers
Article ID: 196463
Article Last Modified on 2/24/2007
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows 3.1 Standard Edition
- Microsoft Windows 3.11 Standard Edition
- Microsoft Windows 95
- Microsoft Windows 98 Standard Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q196463
SUMMARY
Information about the configuration of a Cisco router can be obtained using
the "show tech-support" command at the privilege EXEC command:
show tech-support
A customer can copy the information that is collected and paste it into e-
mail to aid Microsoft Product Support Services in diagnosing a problem. In
no form or fashion does this command alter the configuration of the router.
MORE INFORMATION
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
REFERENCES
Cisco IOS Software Command Summary, Cisco IOS Release 11.3
Additional query words: kbDSupport configure ip udp port
Keywords: kbhowto kbnetwork KB196463