KB196407 - XADM: Unwanted Reminders Appear After Using the Move Server Wizard

Article ID: 196407

Article Last Modified on 10/27/2006

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q196407

SYMPTOMS

After you run the Microsoft Exchange Server Move Server Wizard on a particular server, some users may receive many reminders or notifications for meetings that have already passed.

CAUSE

As the Move Server Wizard is carrying out its cleanup tasks, it will access each mailbox's private store and delete the Reminders folder. If this action fails, the Event ID listed below will be displayed in the Windows NT Application Event log. This user will also end up with unwanted reminders.

   Event ID: 9502
   Source: MSExchangeMvServer
   Type: Warning
   Category: General
   Description: Unable to completely cleanup mailbox
   '/o=Organization/ou=Site/cn=Recipients/cn=User'.

WORKAROUND

To work around this problem, move the user in question to another server in the site. That user can then be moved back to the original server, if desired.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

File name Version
-------------------------
Movesrvr.dll 5.5.2394

Keywords: kbbug kbfix KB196407