Knowledge Base

XADM: DS_E_UNABLE_TO_PROCEED While Opening Admin Program

Article ID: 196395

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q196395

SYMPTOMS

After restoring an Exchange Server directory to an offline recovery server, it is possible to receive a DS_E_UNABLE_TO_PROCEED error message when you open the Exchange Server Administrator program.

CAUSE

The restored server and the original backup server do not have matching service pack levels.

WORKAROUND

To work around this problem, install the correct service pack on the recovery server.

Additional query words: admin restore

Keywords: kbprb KB196395


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