Sscntrl.sys May Cause a Fatal Crash
PSS ID Number: 196355
Article Last Modified on 8/10/2001
The information in this article applies to:
- Microsoft Windows NT Server 4.0
This article was previously published under Q196355
SYMPTOMS
A computer with Windows NT 4.0 and Service Pack 3 may crash with the
following blue screen error message:
STOP 0000000a (0x00000000 0x0000001c 0x00000001 0x801171b6)
IRQL_NOT_LESS_OR_EQUAL
NOTE: The fourth parameter may vary depending on the system configurations.
CAUSE
Sscntrl.sys passed a wrong pointer for an object to KeWaitForSingleObject.
RESOLUTION
Sscntrl.sys is a kernel-mode driver belonging to Dr. Solomon Anti Virus.
Contact the manufacturer of this product for possible newer versions of
this driver or product.
For a temporary resolution to this issue, rename this driver and restart
the system.
MORE INFORMATION
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Keywords: kbprb KB196355
Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch