XFOR: Calendar Connector Reports Error Event 5010
Article ID: 196313
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q196313
SYMPTOMS
When users of Lotus Notes request Free and Busy (F/B) information for
Exchange users, the request may time out. The Calendar Connector receives the request from the Notes partner provider, as seen in the event logs. The event log, however, contains the following error:
Event 5010, source MSExchangeNotesCal
Cannot connect to the Notes server Add-in task ExCalCon on <server name>. Ensure that you can connect to the Notes server on <server name> and that the Microsoft Exchange Calendar Connector task on <server name> is running. The Calendar Connector will retry to connect on the next calendar request.
WORKAROUND
To work around this problem, follow these steps:
- Start the Exchange Server Administrator program.
- Select Calendar Connector, and then open the property pages.
- Go to Calendar Connections.
- Double-click the Notes Connection name.
- Check to make sure that the Windows NT server name is spelled
correctly.
MORE INFORMATION
During the configuration of the Notes provider, there is no check to ensure
that the Exchange Calendar Connector task is readily available upon
startup. Thus, it is possible for a wrong server name to be entered.
Additional query words: NOTES calendar provider, FCC, calcon, excalcon
Keywords: kbprb KB196313