Knowledge Base

XFOR: MMC Must Be Closed and Reopened after a Net Stop

Article ID: 196254

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q196254

SYMPTOMS

The Microsoft Management Console (MMC) must be closed and reopened to be usable after a 'net stop ChatSvc' with the MMC open. This happens when you stop the Microsoft Exchange Chat service from the command prompt using the command "net stop chatsvc," and then start the service again with the command "net start chatsvc" with the MMC open.

CAUSE

The MMC can not determine the state of the service. Both the Pause and Continue buttons are unavailable.

RESOLUTION

Stop and restart the MMC.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Chat Server.

Additional query words: Mcischat

Keywords: kbbug kbnofix KB196254


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