SMS: STOP 1E Error When Using the "Gold Key" to Remote Control
Article ID: 196224
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q196224
SYMPTOMS
Some systems will generate a Windows NT blue screen error message with a
STOP 1E (0x0000001E) when the Quick Viewer "gold key" is used to generate a
"CTRL+ALT+DEL" sequence through Systems Management Server Remote Control.
CAUSE
This problem appears to be the same as that described in the following
article in the Microsoft Knowledge Base:
164157 SMS: Kbstuff.sys May Cause a STOP 1E Blue Screen Error
However, a different code path is being taken, so the error checking
included in that code fix is not used.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem has been corrected in the latest U.S. service
pack for Systems Management Server version 1.2. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
Additional query words: prodsms sp sp3 rc
Keywords: kbbug kbfix kbhelpdesk kbremoteprog KB196224