SNABASE Unable to Update the BackupSponsor Registry Key
Article ID: 196191
Article Last Modified on 2/23/2004
APPLIES TO
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0
This article was previously published under Q196191
SYMPTOMS
The Client Backup Configuration feature of SNA Server 4.0 fails when
sending information to Windows NT clients if SNABASE is run under a new
account created at installation. Although the information is sent correctly
to the client, SNABASE is unable to update the registry because of
insufficient authority.
CAUSE
During the installation of the client software, if you create a new account
for the service to run under, it is not made a member of the Local
Administrators Group. This results in the failure.
RESOLUTION
Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and
4.0 Service Pack 1. This problem was corrected in the latest SNA Server
version 4.0 U.S. Service Pack. For information on obtaining this Service Pack,
query on the following word in the Microsoft Knowledge Base (without the spaces):
Keywords: kbbug kbfix KB196191