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XADM: "Unable to display folder..." in Outlook 97 After MSW Runs

Article ID: 196165

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q196165

SYMPTOMS

After using the Microsoft Exchange Server Move Server Wizard to move a server, Outlook 97 toolbars don't work correctly. If you click on any of the folders displayed in the Outlook bar, the error message below is displayed in a dialog box in the client:
Unable to display folder. Folder no longer exists.

CAUSE

This is by design in Outlook. If a folder's path changes, Outlook will not be able to find it.

WORKAROUND

Users with this problem will need to recreate their Outlook toolbar.

Additional query words: XCLN

Keywords: kbprb KB196165


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