Knowledge Base

XADM: Free/Busy Info Doesn't Work After Running Move Server

Article ID: 196162

Article Last Modified on 6/4/2003

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q196162

SYMPTOMS

After running the Microsoft Exchange Server Move Server Wizard on a particular server, some users' Free/Busy information may not be available to other users.

CAUSE

As the Move Server Wizard is carrying out its cleanup tasks, it will access each mailbox's private store and delete the Free/Busy folder. If this action fails, the Event ID listed below will be placed in the event log. At this point, others will not be able to access this user's Free/Busy information.

   Event ID: 9502
   Source: MSExchangeMvServer
   Type: Warning
   Category: General
   Description: Unable to completely cleanup mailbox
   '/o=Organization/ou=Site/cn=Recipients/cn=User'.

WORKAROUND

The only workaround is to move the user in question to another server in the site. That user can then be moved back to the original server, if desired.

Additional query words: Attendee Availability Schedule MSW

Keywords: kbprb KB196162