XCLN: Favorites Added in OWA Do Not Appear Without Refresh

SYMPTOMS

Favorites can be added to your Internet browser to allow a quick return to a particular Universal Resource Locator (URL). When you use the Outlook Web Access client, it may be desirable to add a Favorite to allow quick access to a public folder. However, if you add a Public Folder to your Favorites, then change back to the Inbox, and then try to access the Public Folder through the Favorites list, it will not appear until you select the Refresh Page Address icon. This behavior only occurs when creating the initial Favorite. Quitting the browser and logging on to Outlook Web Access again will work correctly.