Knowledge Base

Channel Items Remain Out of Date After Synchronization

Article ID: 196087

Article Last Modified on 9/30/2003


APPLIES TO


This article was previously published under Q196087

SYMPTOMS

When you synchronize mobile channels with a Palm-size PC (P/PC), some channel items may remain out of date.

CAUSE

This behavior can occur when channel items are not accessible from the Internet. Channel items not accessible from the Internet are outdated since deleted items are not propagated to your P/PC.

RESOLUTION

To work around this behavior by minimizing the number of outdated channel items, follow these steps:
  1. Double-click My Computer, double-click Mobile Devices, and then click your P/PC.
  2. On the Tools menu, click ActiveSync Options, and then click the "Automatically synchronize if data is out of date" check box to select it.
  3. Under Synchronization Services, click Channel Item, click Options, and then click to select all channels that are out of date in the Select Channels To Synchronize box.
  4. Click the Advanced tab, click Automatically Connect To The Internet, click OK, and then click Close.

Additional query words: H/PC handheld pc

Keywords: kbenv kbprb KB196087