Knowledge Base

OL2000: Windows 95 Service Pack 1 and Password Issues

Article ID: 196064

Article Last Modified on 5/28/2007

Microsoft Outlook 2000 Standard Edition

This article was previously published under Q196064

SUMMARY

Corruption of the password list file (PWL) may cause problems in Microsoft Outlook. Renaming or deleting the PWL often resolves these problems.

After installing the Microsoft Windows 95 Service Pack 1, the password list files can become damaged even after you remove them and they are re-created automatically. To resolve this issue, run the Windows 95 Password List Update program (Mspwlupd.exe) to repair the existing PWL file.

MORE INFORMATION

How to Rebuild Your PWL File

The PWL file is usually located in the Windows folder with the name <Username>.pwl, where <Username> is the name you use to log on. After you delete or rename the file, restart Windows. The file is re-created automatically when you log on to Windows.

NOTE: If you are using a personal certificate, you should export it before renaming your .pwl file. If you do not do so, it may be unavailable when you send e-mail. For more information, see the following article in the Microsoft Knowledge Base:

190296 Unable to Use Personal Certificates in Outlook Express

REFERENCES

For more information on this subject, please see the following article in the Microsoft Knowledge Base:

151708 : XCLN: Page Fault in Mprexe.exe When Starting Client

Additional query words: sign-in log-in login logon

Keywords: kbinfo KB196064