Knowledge Base

XCLN: The Attachment Is a Type That Is Not Yet Supported

Article ID: 196030

Article Last Modified on 10/26/2006

Microsoft Exchange Server 5.5 Service Pack 3
Microsoft Outlook Web Access 5.5
Microsoft Exchange Server 5.5 Service Pack 1
Microsoft Exchange Server 5.5 Service Pack 2
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q196030

SYMPTOMS

After you attempt to open an embedded attachment in a message sent by either an Outlook Express client or a Netscape Navigator client, the following error message may be displayed:

The attachment is a type that is not yet supported

CAUSE

Currently, embedded message attachments (MHTLM) are not supported in the Outlook Web Access client.

WORKAROUND

To work around this problem, open the embedded message from a POP3 client, for example, Outlook Express.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: attachment embedded message OWA

Keywords: kbbug kbpending KB196030