Knowledge Base

Microsoft System Information Prints Incorrect Disk Information

Article ID: 195902

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q195902

SYMPTOMS

When you use the Microsoft System Information tool (Msinfo32.exe) to print or export system information, the information that is printed or exported may be incomplete or different from the information displayed on the screen.

The total available disk space for a drive may be incorrect (typically 268,502,291 or 6,681,128 megabytes), and the type of file system (such as FAT, FAT32, NTFS, or CDFS) used on the drive may be missing.

RESOLUTION

To work around this problem, manually record the correct disk information (the total available disk space and the type of file system). The information is presented in the following format

Available space on drive <drive letter>: <space used> MB of <total space> MB (<file system>)

where:

<drive letter> is the letter of the drive
<space used> is the amount of disk space used
<total space> is the amount of total disk space available
<file system> is the type of file system

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

Keywords: kbprb KB195902