Knowledge Base

PhD: Minolta Dimage Scan Dual Film Scanner Problems

Article ID: 195893

Article Last Modified on 8/18/2005

APPLIES TO

This article was previously published under Q195893

SYMPTOMS

When you scan in PhotoDraw using a Minolta Dimage Scan Dual film scanner, you may encounter various problems:
  • PhotoDraw may stop responding (hang).
  • You may receive a Twain error.
  • The scanned image may be very dark.

WORKAROUND

Most problems can be corrected by setting Performance to Normal in the Scanner/Camera tab of the Options dialog box (Tools menu).

If Normal mode does not correct the problem, try the Your Scanner Software setting.

-or-

Upgrade the scanner driver if possible.

Keywords: kbprb KB195893


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