Knowledge Base

PhD: Known Scanner Problems that 'Your Scanner Software' Fixes

Article ID: 195886

Article Last Modified on 9/24/2003

APPLIES TO

This article was previously published under Q195886

SYMPTOMS

The following scanners (listed alphabetically by manufacturer) may not work properly using the Automatic Scan option in PhotoDraw. Use the Your Scanner Software option instead.

Agfa Arcus II

Hewlett-Packard ScanJet 4100C

Hewlett-Packard ScanJet 5100C

Linotype-Hell (LinoColor) scanners such as the Saphir

Mustek 1200 Pro (and possibly other Mustek flatbeds)

Nikon AX-1200

Visioneer flatbed scanners such as the PaperPort OneTouch

RESOLUTION

Updated scanner drivers may fix this problem. If updated drivers are not available or do not resolve the problem use the Your Scanner Software option when scanning.

Keywords: kbprb KB195886


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