Knowledge Base

XCLN: Unexpected Behavior Downloading Global Address List with Exchange Client

Article ID: 195808

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q195808

SUMMARY

When downloading the offline Address Book (OAB) from a Microsoft Exchange Server computer using the Microsoft Exchange Client, the global address list may not be downloaded correctly. Instead, another Address Book container or Address Book view may be downloaded.

MORE INFORMATION

This behavior is by design.

This situation occurs when all of the following conditions are met:

  • The client version is earlier than Exchange Client 5.0 Service Pack 1.
  • The Microsoft Exchange Server 5.0 or later computer is configured to use multiple Address Books in the OAB.
  • The global address list is included as one of the Address Books in the OAB.
As an example, assume the following two containers are added to the OAB under the DS Site Configuration container:

Global Address List
Recipients

In this situation, Exchange Client 4.0 or 5.0 will download the Recipients container, instead of the global address list.

Additional query words: moab wrong incorrect synchronize

Keywords: kbinfo KB195808


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