Article ID: 195776
Article Last Modified on 8/12/2004
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q195776
NOTE: These procedures only apply if you have installed Outlook with
the Internet Mail Only option. To determine your installation type, click
About Microsoft Outlook on the
Help menu. If you have the Internet Mail Only option installed, you
see "Internet Mail Only".
For information about the differences
between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click
the following article number to view the article in the Microsoft Knowledge
Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When you send e-mail in Microsoft Outlook 2000 with the
Internet Mail service, the sent message may not leave your Outbox although you
are able to connect and download e-mail.
CAUSE
You are using multiple Internet Service accounts and you
have chosen to send mail on an account that is not the default outgoing
service.
While Outlook supports multiple Internet services for
e-mail, you can specify only one as the default delivery account.
RESOLUTION
Send e-mail using the default e-mail delivery account.
-or-
Change the account you wish to use as your default
e-mail delivery account.
REFERENCES
For more information on this subject, please see the
following article in the Microsoft Knowledge Base:
195922 : OL2000: How to Troubleshoot Mail Stuck in the Outbox
Additional query words: stuck
Keywords: kbprb kbemail KB195776