Article ID: 195764
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q195764
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you start Windows, you may receive one of the following error
messages:
QBW caused a general protection fault in module Q_enut16.dll
QBW caused a general protection fault in module Onlcfg16.dll
CAUSE
This behavior can be occur if you have Intuit's QuickBooks for Windows
program installed on your computer and your computer's system date is
invalid. For example, the year may be set to 2097 or 2098 instead of 1997
or 1998.
RESOLUTION
To resolve this behavior, set your computer clock to the correct date and
time. To do so, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Date/Time.
- On the Date & Time tab, click the correct date and time, and then click
OK.
MORE INFORMATION
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
Additional query words: q enut16 dll onlcfg16
Keywords: kb3rdparty kberrmsg kbgpf kbprb KB195764