Word 97 Err Msg: Word Cannot Find or Run the Application
Article ID: 195749
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Bookshelf 98 Standard Edition
- Microsoft Bookshelf 99 Standard Edition
- Microsoft Word 97 Standard Edition
This article was previously published under Q195749
SYMPTOMS
When you attempt to use the Define feature in Microsoft Word 97, you may
receive the following error message:
Word cannot find or run the application.
CAUSE
This behavior can occur if all of the following conditions are true:
- You install Microsoft Bookshelf 99 over an existing version of
Microsoft Bookshelf 98 for Windows.
- When Bookshelf 99 Setup prompts you to remove the existing 98 version,
you choose to keep the existing version.
- After Bookshelf 99 Setup is complete, you remove Bookshelf 99.
RESOLUTION
To resolve this issue, remove Bookshelf 98, and then reinstall
Bookshelf 99.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Additional query words: multi multi-media media mm word97 off97
Keywords: kbbug kberrmsg kbinterop kbnofix KB195749