KB195725 - Intermediate Network Driver Causes STOP 0x0000001E on MP Computer

Article ID: 195725

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q195725

SYMPTOMS

After you install an intermediate network driver, such as the DynamicAccess software Intermediate driver from 3COM Corporation, the Windows NT computer may display a blue screen error message in Tcpip.sys with a STOP 0x0000001E. The second dword of the stop code will be 0xC00000005. This has only been observed on multiprocessor computers. An intermediate driver is a network driver that is layered between a transport driver and a miniport driver to provide added functionality.

CAUSE

The Tcpip.sys driver does not properly initialize on multiprocessor computers.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/ -or-
152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: 4.00

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB195725