Knowledge Base

Message Synchronization Seems to Be Slow

Article ID: 195645

Article Last Modified on 9/30/2003

APPLIES TO

This article was previously published under Q195645

SYMPTOMS

When you synchronize messages between your Windows CE-based device and desktop computer, the time required for a particular synchronization may increase without any apparent increase in the number of messages being synchronized.

CAUSE

This behavior can occur if you have messages that are addressed to many people. Windows CE Services resolves each name on the To, Cc, and Bcc line through Microsoft Outlook. If there are many names on these lines, synchronization seems to be slow because each name is being resolved.

STATUS

Microsoft has confirmed this to be a problem in Windows CE Services 2.0, 2.1, and 2.2.

Additional query words: poor bad performance activesync

Keywords: kbprb KB195645


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