Writer 2: Creative Writer Couldn't Open a Piece of Art Work
Article ID: 195616
Article Last Modified on 6/12/2001
APPLIES TO
- Microsoft Creative Writer 2.0 Standard Edition
This article was previously published under Q195616
SYMPTOMS
When you attempt to use a Greeting Card template in Microsoft Creative
Writer, you may receive the following message when you click one of the
available templates:
Creative Writer couldn't open a piece of art work.
If you're just starting Creative Writer, or trying to play a video:
Check to make sure the Creative Writer CD is in the CD-ROM drive.
If you're trying to paste some art or music:
Make sure the CD is in the CD-ROM drive.
If you were pasting something that you added to an art or music
collection, make sure the file is still on your computer and hasn't
been moved to a different folder.
You can delete "lost" files (that you added) - just click the item
in the collection, and press the Delete key.
CAUSE
This behavior can occur if your computer is using real mode (16-bit)
drivers to access your CD-ROM drive, or if the CD-ROM drive is operating
in MS-DOS Compatibility mode.
RESOLUTION
To resolve this issue, verify that you are using protected mode (32-bit)
CD-ROM drivers. To do this, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click System.
- Click the Performance tab.
- Verify that the File System entry is 32-bit. If the File System entry
is "Some drives are using MS-DOS compatibility," you may be using real
mode (16-bit) CD-ROM drivers. Contact the manufacturer of your CD-ROM
drive to obtain protected mode drivers for your CD-ROM drive.
Additional query words: cw2.0 thumbnail thumbnails clipart
Keywords: kberrmsg kbenv kbprb KB195616