OL2000: Send to Exchange Folder Inserts X.400 Address if Offline
Article ID: 195592
Article Last Modified on 9/26/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q195592
SYMPTOMS
When you post a document from Microsoft Word or another Microsoft Office
program to a Microsoft Outlook 2000 Exchange folder (Mailbox or Public
Folder), such as your Inbox, the From field of the posted document in he
Exchange folder displays an X.400 Display name such as:
/O=MICROSOFT/OU=NORTHAMERICA/CN=RECIPIENTS/CN=<Mailboxname>
If you click reply to the message that you posted to your Inbox, you get an
X.400 name on the From line of the original message in the body of the
message, and also on the To line of the new message, such as:
/O=MICROSOFT/OU=NORTHAMERICA/CN=RECIPIENTS/CN=nnnnn
CAUSE
You are running Outlook offline and posting the document to an Offline
Store (ost) file.
RESOLUTION
Post the document to an Exchange folder while running Outlook online.
-or-
Post the document to a Personal Folders (pst) file while working offline
and move the document to an Exchange folder after restarting Outlook
online.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: OL2K
Keywords: kbbug kbpending KB195592