BUG: Infrared Device Stops Functioning During Data Transfer
Article ID: 195554
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 95
- Microsoft Windows 98 Standard Edition
This article was previously published under Q195554
SYMPTOMS
There is a known hardware problem with some older infrared controllers
[National Semiconductor Fast Infrared Controllers] that causes them to stop
functioning while transmitting or receiving at speeds greater than 115
kilobytes per second (Kbps). This problem is most common at 1 megabits per
second (Mbps), although it does occur infrequently at 4 Mbps. This problem
should not cause Windows to become unstable, although 1 and 4 Mbps infrared
transfer speeds might not be available until the computer is restarted.
Speeds of 115 Kbps or less should function without restarting.
RESOLUTION
If you encounter this problem frequently, you should limit the infrared
connection speed to 115200 Kbps using the Control Panel.
STATUS
Microsoft has confirmed this to be a third-party (National Semiconductor)
bug with the Microsoft platforms listed at the beginning of this article.
Keywords: kbbug kbndis kbnofix KB195554