KB195540 - Windows NT 4.0 Does Not Recognize ATAPI Iomega Clik 40! Drive

Article ID: 195540

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Enterprise Edition

This article was previously published under Q195540

SYMPTOMS

Windows NT 4.0 cannot access the ATAPI version of the Iomega Clik 40! drive.

CAUSE

Windows NT identifies the ATAPI version of the Iomega Clik 40! drive as a floppy disk drive and assigns it the first available floppy disk drive letter (usually drive B).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/ -or-
152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: click clickfix click fix

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB195540