Computer Hangs or Restarts When You Connect USB Device
Article ID: 195442
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Digital Sound System 80 1.0 Standard Edition
- Microsoft IntelliMouse USB
- Microsoft Natural Keyboard Elite
- Microsoft SideWinder Dual Strike
- Microsoft SideWinder Force Feedback 2
- Microsoft SideWinder Force Feedback Wheel
- Microsoft SideWinder Freestyle Pro
- Microsoft SideWinder Game Pad Pro
- Microsoft SideWinder Game Voice
- Microsoft SideWinder Plug & Play Game Pad
- Microsoft SideWinder Precision 2 1.0
- Microsoft SideWinder Precision Pro 2.0
- Microsoft SideWinder Precision Racing Wheel
- Microsoft SideWinder Strategic Commander
- Microsoft Windows 98 Standard Edition
This article was previously published under Q195442
SYMPTOMS
When you connect a Universal Serial Bus (USB) device to the USB port on
your computer, you may experience any of the following symptoms:
- The computer may stop responding (hang).
- The computer may continuously restart.
- Microsoft Windows 98 may not start properly.
CAUSE
This behavior can occur if the USB Host Controller or Root Hub conflict
with another device.
RESOLUTION
To resolve this issue, use Device Manager to determine if the USB Host
Controller or Root Hub is in conflict with another device.
For information about how to use Device Manager to troubleshoot device
conflicts in Windows, please see the following article in the Microsoft
Knowledge Base:
133240 Troubleshooting
Device Conflicts with Device Manager
Additional query words: dss-80 side winder mnke reboot freeze crash
Keywords: kbenv kbhardware kbprb KB195442