Knowledge Base

TC1000: Controller Does Not Adjust Device Settings Properly

Article ID: 195424

Article Last Modified on 7/27/2001


APPLIES TO


This article was previously published under Q195424

SYMPTOMS

When you attempt to use the selector wheel or the Volume buttons on the Take Control System Controller (TC1000) to adjust settings for a device, you may experience either of the following symptoms:

  • You may be unable to select channels properly when you use the selector wheel.
  • You may be unable to adjust the volume properly when you use the Volume buttons.

CAUSE

This behavior can occur if you use the infrared codes from the TC1000 database.

RESOLUTION

To resolve this issue, use the Relearn feature of the Take Control Editor to add infrared codes for the device to the TC1000. To do this, follow these steps:

  1. Locate the original remote control for the device.
  2. Start the Take Control Editor.
  3. Under Setup, click Devices.
  4. Click the device, and then click Edit.
  5. In the Button list, click the appropriate button.
  6. Click Relearn, and then follow the instructions on the screen to add infrared codes for the device to the TC1000.

STATUS

Microsoft has confirmed this to be a problem in the Take Control Editor, version 1.0.

Additional query words: msrc remote iriq audio

Keywords: kbhardware kbui kbprb KB195424