Knowledge Base

OL2000: Edits Made to Attachments in Preview Pane Are Not Retained

Article ID: 195412

Article Last Modified on 10/8/2003

Microsoft Outlook 2000 Standard Edition

This article was previously published under Q195412

SYMPTOMS

If you edit an attachment by opening it from the Microsoft Outlook 2000 Preview Pane, you cannot save the changes using the same file name. When you attempt to save the modified file you receive the following message:

<File name> is read-only. To save or copy, click OK, then give the file a new name in the Save As dialog box.

CAUSE

The Preview Pane function is intended to be read-only, so changes are not saved.

RESOLUTION

To edit an attachment, open the message containing the attachment and then open the attachment. When you attempt to save the changes you will receive the following message:

   The file <file name> already exists. Do you want to replace
   the existing file?

If you click Yes, you replace the original file with the version that includes your changes.

MORE INFORMATION

The Preview Pane function allows you divide your Outlook window into two separate panes. The contents of messages selected in the upper pane can be viewed in the lower pane without opening the message. You can see the message attachment in the preview pane and open it by double-clicking it. However, it is opened as read-only. You cannot make changes and then save the file with the original name.

Keywords: kbprb KB195412