OL2000: ErrMsg "Non-Secure Recipients ..."
Article ID: 195411
Article Last Modified on 9/29/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q195411
SYMPTOMS
When you attempt to send an encrypted e-mail message in Microsoft Outlook
2000, you may receive the following "Non-Secure Recipients" error message:
None of the recipients can process an encrypted message. You can
either proceed with an unencrypted message or cancel the operation.
CAUSE
You are attempting to send an encrypted message to a recipient for whom you
do not have a Digital ID.
-or-
You chose the recipient's e-mail address from the Global Address List (GAL)
or another address source that did not insert the Digital ID.
RESOLUTION
You must use a Contact record that contains the recipient's Digital ID to
address the message.
MORE INFORMATION
To send an encrypted message with Outlook, you must include the recipient's
Digital ID. This information is necessary to encrypt and decrypt the
message.
To obtain the Digital ID for an intended recipient, have them send you a
"signed" e-mail message. When you receive the message, right-click the From
field and click, Add To Contacts on the shortcut menu. This will add the
sender to your Contacts list along with their Digital ID. If the sender is
already in your Contacts list, it will update the existing record with the
Digital ID.
To send an encrypted message, address the message by selecting the address
from the contact record. This will include the necessary Digital ID with
the message.
Additional query words: 2000
Keywords: kbprb KB195411